The bed linens were clean and the shower pressure was excellent. Staff members were responsive and friendly during our check-in process, making us feel welcomed.

However, the experience was marred by issues with smoke odors in the room.

The room I stayed in had a definite smoky smell, which made it uncomfortable, especially as someone with COPD. While the breakfast selection, including great muffins, was a highlight, the carpet in the room required thorough cleaning, adding to an overall sense of neglect at this location. Though the staff was friendly, a key miscommunication upon arrival further complicated my stay.

I had some issues during my stay, but there were positives too. The staff greeted me warmly upon arrival. My room came with comfy pillows, which I appreciated. The breakfast was a highlight. it offered plenty of options that filled me up. However, the noise from I-40 was hard to ignore. I asked for a quiet room, but I still heard the traffic all night. The bed was a bit too firm for my liking. At check-out, I noticed an unexpected $200 charge on my card that wasn't disclosed during check-in, which felt quite frustrating. It’s great to have a friendly atmosphere, but I wish they would address the noise and handle billing more transparently.

This place suits me perfectly, with free internet, a fitness center, and 24-hour reception. The staff gave me helpful travel tips during my first stay. I highly recommend it for a great experience! I’m coming back for a holiday.

The staff was so welcoming, especially this one lady Janet, it felt like talking to an old friend. The beds were incredibly comfy, like sleeping on clouds, and the whole place was clean, fresh, no funky smell at all.

It wasn't exactly budget-friendly but I guess you pay for quality.

Great stay with friends! After a workout in the modern fitness center, we explored the nearby Deer Creek Golf Club and Cumberland Mountain State Park. Clean rooms and friendly staff made it even better. Just a heads up, breakfast can get a little busy in the mornings.

The first room we were given had some cleanliness issues, which was surprising. We reported it and they moved us quickly, but it was a bit disappointing to start.

The staff were friendly and responsive when we communicated our concerns. Additionally, the location was convenient for our church event activities.

However, the carpet in our room was very dirty, affecting our overall comfort.

great central spot near parks and local attractions

I enjoyed the friendly staff and found the nearby parks and cultural sites perfect for strolling and discovering the local charm during my stay, as the Homesteads Tower Museum and Military Memorial Park are both less than 7 km away and made my weekend exploration delightful, with lots of green space to enjoy, but the property could use some updates to elevate the overall experience.

easy access to outdoor parks and local wineries for exploring

I had a comfortable stay with quick check-in and a very clean room that made it easy to relax after a day of exploring. The great breakfast really fueled my adventures around town. the nearby k9 Cain Memorial Dog Park was a perfect spot for a stroll, allowing me to enjoy the outdoors and unwind.

The breakfast selection was excellent with many choices. The staff were friendly and responsive to our needs. Our room was comfortable with clean linens. The location was convenient for the event we attended. I appreciated the modern amenities during our stay. 😊

Clean rooms and friendly staff made our stay enjoyable. The first room had cleanliness issues, which was disappointing.

The Hampton Inn Crossville provided us with a wonderful stay! The breakfast was outstanding, offering a variety of delicious options. Our room was spacious and had a modern feel, with a cozy corner and great amenities like a microwave and fridge. The staff was exceptionally friendly and attentive to our requests.

Parking was a bit crowded during peak hours.